・ If the product arrives, the ordered product is damaged, dirty, etc., we will replace it with a new product only for unused and unopened products. Please contact us with details and actual photos, and return it to us by cash on delivery. After arrival, we will check the actual product and arrange a replacement.
・ In the case of product damage due to trouble during transportation, damage to the outer box by the carrier, dropping, etc., which is not caused by our defects, we may compensate in accordance with the carrier's regulations.
・ After purchasing from the shop, it is not possible to return returns, opened, or used items for their own convenience.
・If you do not have the above, please contact us. Free shipping on purchases of 11,000 yen or more including tax. If you do not meet the requirements, please bear the shipping fee of Hokkaido / 1,100 yen including tax, Honshu, Shikoku, Kyushu / 770 yen including tax, Okinawa / remote islands / 1,100 yen including tax.