[About sales]
Online sales of ordered products are not possible, and we will only accept them if they are handled at physical stores.
Thank you for your understanding.
[Information on product exchange]
We pay close attention to the quality of our products, but in the unlikely event that there is a "wrong product" or a "defective product", we will replace it with a good product equivalent to the ordered product.
In this case, we will bear the replacement of defective products and incorrect product delivery exchanges.
Please contact us within 7 days after the product arrives and return the product.
However, please note that we cannot accept exchanges in the following cases.
(1) If you do not contact us about a defective product within 7 days after the product arrives.
(2) If the product is soiled or damaged at the customer's responsibility
(3) If the package has already been opened or the product has been used even once.
(4) In addition, if we determine that we cannot accept an exchange in accordance with the above, we will put customer satisfaction first and strive to provide better service.
If you have any questions or concerns, please feel free to contact us. Best regards.