If you purchase 35,000 yen (excluding tax) or more, we will bear the shipping fee.
If the order amount is not satisfied, a separate shipping fee will be charged. Please refer to the following for shipping costs.
(For 1 box of 60 size) Hokkaido: 1,200 yen, Honshu: 700 yen, Honshu (North Tohoku and Kansai): 800 yen, Honshu (Chugoku region): 900 yen, Shikoku: 900 yen, Kyushu: 1,200 yen, Okinawa: 1,500 yen
(In the case of one box of 80 size) Hokkaido: 1,300 yen, Honshu: 900 yen, Honshu (Chugoku region): 1,200 yen, Shikoku: 1,200 yen, Kyushu: 1,300 yen, Okinawa: 2,000 yen
The delivery date of snacks varies depending on the quantity and contents because production will begin after the order is confirmed. It is possible to shorten the delivery time depending on the quantity and timing, so please contact us first. If you order only miscellaneous goods, it can be shipped within 1-2 business days after confirmation.
We make every effort to inspect the product, but in the unlikely event that the product is defective or if a product different from your order arrives, please contact us within 10 days after the product arrives.
As a general rule, we will return or exchange only if you contact us within 10 days after the product arrives.
We will bear the shipping fee in the case of our mistake or misshipment, but the delivery fee in the case of customer's convenience will be borne by the customer.
[Cases where we cannot accept returns or exchanges]
・ Returns and exchanges due to customer's convenience
・ If you specify the wrong quantity or flavor
・ If the product has been opened
・If you do not contact us
・ If 10 days have passed since the arrival of the product