■Exchanges and refunds due to customer convenience We do not accept exchanges or refunds due to customer convenience. ■Exchange and refund due to product defects, etc. If the following conditions apply, we will exchange or refund you. Conditions If damage occurs during delivery, we apologize for the inconvenience, but please contact the shipping company yourself and proceed with refunds between the delivery company and the customer. In that case, please contact us as well. We will need to take a photo of the condition of the product upon arrival and present it to the delivery company, so please take that action. Please note that if you do not present your photos, we will not be able to exchange or refund them. In addition, regardless of whether or not the product is used, we will respond only if you contact us via chat via this site within the correspondence period. Thank you for your understanding and cooperation. Availability If you contact us within 7 days of receiving the product Refund amount Full price of damaged goods Return Shipping Store burden