We will ship within 2~3 business days.
Closed on Saturdays, Sundays, and holidays.
It may take some time to deliver due to consecutive holidays and social conditions.
If the product is stained or damaged for reasons not explained, or if you receive a product that is different from the one you applied for, we will return or exchange it.
Basically, all items are one-of-a-kind, so when exchanged, it may be a product of the same type and different colors.
Since we use hand-woven fabric, we may dare to leave fraying or loose threads, and if the design is specified by our shop, it cannot be returned or exchanged.
In addition, since all of them are handmade and one-of-a-kind, we cannot accept returns for customer's convenience, such as if the size or color is different from what you expected.
Please note that the color may look different depending on the monitor.
If you wish to return or exchange, please contact us within 5 days after the product arrives.