About Returns and Exchanges
■ If the product is different from the image
If the color, pattern, or size of the product is different from the image, we do not accept returns or exchanges of the product.
■ If there is a problem with the product
In the unlikely event that the delivered product is defective or different from the ordered product, we will return or exchange it as soon as possible upon request.
(1) Please contact us within 7 days of receipt.
(2) Notwithstanding the preceding paragraph, please note that we cannot accept cancellations, returns, or exchanges for the following products.
・ Products used
・ Products that have passed more than 7 days after the product arrives
・Products that have been scratched or stained by the customer
・Products without a package (bag or case)
・ Other products that clearly state on the product introduction page that they cannot be returned
(3) We will bear the shipping fee for returns, etc.
(4) Refunds will be made according to the payment method within 5 working days after the returned goods arrive.