We make every effort to inspect the product, but in the unlikely event that the product is defective or if a product different from your order arrives, please contact us within 10 days after the product arrives.
As a general rule, we will return or exchange only if you contact us within 10 days after the product arrives.
We will bear the shipping fee in the case of our mistake or misshipment, but the delivery fee in the case of customer's convenience will be borne by the customer.
[Cases where we cannot accept returns or exchanges]
・ Returns and exchanges due to customer's convenience
・ If you specify the wrong quantity or flavor
・ If the product has been opened
・If you do not contact us
・ If 10 days have passed since the arrival of the product