・ The total order amount is 16,500 yen (tax included) or more, free shipping. Please bear the shipping fee for each region below.
・ It will be shipped by the carrier Seino Transport. (Kuroneko Yamato only in Okinawa)
[Shipping fee by region (tax included)]
Hokkaido ¥1,320 / Tohoku ¥935 / Kanto ¥935 / Hokushinetsu ¥880 / Chubu ¥880 / Tokai ¥770 / Kansai ¥770 / Chubu ¥660 / Shikoku ¥605 / Kyushu ¥770 / Okinawa ¥2,090
・Colors that are not listed are currently out of stock. Thank you for your understanding.
・ Since we are selling through other channels, there is liquidity in the stock status. In the unlikely event that it is out of stock due to a mistake, please note that your order will be canceled.
・ When the product arrives, please check immediately to see if it is different from the order.
・ We make every effort to ensure the quality of the product, but in the unlikely event that the product is damaged or soiled, or if it is different from your order, please contact us within 7 days after delivery. We will return or exchange it immediately. (In this case, we will bear the shipping fee.) )
・ Please note that we cannot accept returns due to customer's convenience such as a different image (other than damage or staining of the product).
・ If you contact us for cancellation after the payment is completed, the refund fee will be borne by the customer.
[If you cannot accept returns or exchanges]
・ Products that have been delivered for more than 8 days
・ Products that have been opened and used once by the customer
・ Products that have been soiled or damaged by the customer
・ When the product box, instructions, etc. are defaced, damaged, lost, or destroyed.
・Products processed by customers
・ Products that have been repaired, cleaned, etc. after delivery
・Items on sale
・ Returns due to customer's convenience, such as a different image (other than damage or defacement of the product)
・ If there is an accident such as damage during delivery, please contact us.
Please note that the person in charge of the shipping company may contact you directly for response. (However, we may not be able to exchange products that are not in stock.) )
・If you have any other questions, please contact us.