・ If the product arrives, the ordered product is damaged, dirty, etc., we will replace it with a new product only for unused and unopened products. Please contact us with details and actual photos, and return it to us by cash on delivery. After arrival, we will check the actual product and arrange a replacement. ・ In the case of product damage due to trouble during transportation, damage to the outer box by the carrier, dropping, etc., which is not caused by our defects, we may compensate in accordance with the carrier's regulations. ・We do not accept returns or exchanges due to customer's convenience. Thank you for your understanding. For returns and exchanges, please contact us via the message function of goooods within 3 business days after the item arrives. We may not be able to respond to your further inquiries. Thank you for your understanding. * Please enter the following information when sending a message. "Commodity Exchange" ・Order number ・Name of the person who placed the order ・ Products you want to exchange ・Product condition ・Reason for return