・ When returning or exchanging, please contact us using the goods message function within 7 days after the product arrives.　　　　　　　　　　　　　　　　　　　　　　　 ・ At that time, please write [refund / exchange request (order number)] in the subject line and write your company name and phone number in the body. ・ We make every effort to ensure the quality of the product, but in the unlikely event that the delivered product is different from the applied product, or if it is damaged or stained, we will immediately refund or exchange the cost at our expense. Due to the nature of the food product, we cannot accept returns or exchanges in the following cases due to customer's convenience. Thank you for your understanding. ・ Products that have been opened and used once ・Products that have been odored, damaged, or soiled by the customer ・ Requests for returns and exchanges from customers other than those who have placed orders ・ If you have not been contacted by e-mail in advance ・ When returns / exchanges are repeated many times, or when it is judged that it is intentional or malicious