< If you return a product > a mistake due to our mistake or defect at the time of delivery, we will promptly return or exchange it.
If there is a defect at the time of delivery, we will return or exchange it after consultation. Please note that we cannot accept returns due to customer's convenience.
If there is an excess, deficiency or defect in the delivered product> such as damage to the < product, please contact us within one week from the delivery date (arrival date).
After that, you may not be able to exchange it.