・ Since it is a delicate product, "return or exchange due to customer's convenience" is not possible. ・ If the product arrives, the ordered product is damaged, dirty, etc., we will replace it with a new product only for unused and unopened products. Please contact us with details and actual photos, and after contacting us, please return it to us by cash on delivery. After arrival, we will check the actual product and arrange a replacement. ・ In the case of product damage due to trouble during transportation, damage to the outer box by the carrier, dropping, etc., which is not caused by our defects, we may compensate in accordance with the carrier's regulations. For returns and exchanges due to initial defects, please contact us via the message function of goooods within 21 business days after the product arrives. We may not be able to respond to your further inquiries. Thank you for your understanding.