1. [Supplementary Shipping and Shipping Costs] Shipping base: Tochigi Prefecture (affiliated distribution center) 【About shipping timing】 Orders placed by 11:00 a.m. on weekdays will be shipped on the same day in principle. *Orders placed after 11:00 will be shipped the next business day. *Shipping operations are closed on Saturdays, Sundays, and holidays. [About delivery and packaging] ・This product is shipped in cooperation with employment support facilities for people with disabilities after careful inspection and packaging. ・From the perspective of environmental conservation, recycled cardboard and simple packaging may be used. Please note. ・Delivery may be delayed due to weather and traffic conditions. 2. Input of [Notes and Disclaimers] 【About products and packaging】 ・Since it is a direct import product from India, the package design and specifications are subject to change without notice. ・Since it is an agricultural product, there may be some differences in flavor and shape of the tea leaves depending on the harvest time and the conditions of the tea plantation, but there is no problem with the quality. [About expiration date and storage method] ・We will ship products with a sufficient expiration date (in principle, more than 6 months until the expiration date). ・Store in a cool, dark place, away from direct sunlight, high temperature and humidity. Please consume as soon as possible after opening. 【Returns and exchanges】 ・Due to the nature of food, we do not accept returns or exchanges due to customer convenience. ・In the unlikely event that the product is damaged or defaced, or if you receive a product that is different from what you ordered, please contact us within 7 days of receiving the product. We will exchange it for a good product at our expense.