If the total order amount is less than 30,000 yen (excluding tax) (40,000 yen (excluding tax) in Hokkaido and 50,000 yen (excluding tax) in Okinawa), you will be charged a separate shipping fee.
* If you purchase a Norm & Co product together, it will be applied in total.
* In the case of Okinawa, due to the characteristics of the product, it may be shipped by sea. Delivery time may take up to one week from the date of shipment. We will contact you in advance. Thank you for your understanding.
◆ Shipping fee to be borne (excluding tax)
< Hokkaido >: 1,100 yen
Hokkaido
< North-Tohoku >: 800 yen
Aomori, Iwate, Akita
< South Tohoku >: 700 yen
Miyagi, Yamagata, Fukushima
< Kanto >: 700 yen
Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi
< Shin-Etsu >: 700 yen
Niigata, Nagano
< Hokuriku >: 700 yen
Toyama, Ishikawa, Fukui
< Chubu >: 700 yen
Gifu, Shizuoka, Aichi, Mie
< Kansai >: 800 yen
Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama
< China >: 900 yen
Tottori, Shimane, Okayama, Hiroshima, Yamaguchi
<Shikoku >: 900 yen
Tokushima, Kagawa, Ehime, Kochi
< Kyushu >: 1,100 yen
Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima
<Okinawa >: 1,320 yen
Okinawa
* If the total order amount is 30,000 yen (excluding tax) or more, and the total amount at the time of shipment is less than 30,000 yen (excluding tax) due to our circumstances (shortage, etc.), we will bear the shipping fee.
About < herbal bath salts>
Since it is made-to-order, we may consult with you about the delivery date depending on the quantity. Thank you for your understanding.
< About returns>
● Returns for customer's convenience
We do not accept cancellations, returns, or exchanges due to customer's convenience.
Please note that we cannot accept returns for the following items.
・ Return due to customer's convenience (different from the image, wrong order, etc.)
・ If you use it even once
・ If more than 7 days have passed since the product arrived
・ In the case of products subject to SALE
・ If you open the package
・ Other cases similar to the above
● Damage to the main product / product difference
At the time of shipping, we carefully check for dirt, damage, etc. before shipping, but in the unlikely event that it is damaged during shipping,
If you receive a defective product or a product that is different from your order, we will bear the shipping fee for exchanging the product.
For returns due to negligence, please contact us within 7 days after the item arrives.
(1) Please contact us by message within 7 days.
(2) We will contact you by return message, etc.
Please return defective products.
* Please ship by cash on delivery.
* Please write "goooods returns" on the invoice.
* Please specify the defective part in the copy of the delivery note and include it.
(3) We will send you a replacement.
● Precautions if the package does not reach the delivery address due to customer's convenience
If the package does not reach the delivery address due to customer's convenience, such as a mistake in entering the delivery address, refusal to receive, or exceeding the storage period,
Please note that you may be responsible for only the shipping fee.
For shipping costs, please check the shipping fee list of the seller.