After confirming your order, we will endeavor to ship the product within 3 business days (weekdays excluding the year-end and New Year holidays, orders placed before noon on weekdays can be shipped on the same day). Please forgive reshipment due to damage to the product during transportation, late delivery due to unforeseen circumstances such as weather and road conditions. If we are unable to accept your order, we will contact you to that effect.
Due to the nature of the product, we cannot accept returns or refunds due to customer's convenience. If it is defective or different from the ordered product, it will be replaced. Refunds will be issued only if the replacement item is out of stock.