1. Returns and Exchanges
If the delivered product is defective (damaged, defaced, wrong, etc.), we will exchange it with a good product or return it.
Deadline: Please contact us within 7 days after receiving the product.
In the case of customer convenience: In principle, we cannot accept cancellations or changes to the contents after shipment. Please note.
2. Sales requests (important)
In order to maintain the brand image, please refrain from listing or reselling on e-commerce malls such as Rakuten Ichiba and Amazon. We appreciate your cooperation.
3. Business days and delivery
Closed: Saturdays, Sundays, and holidays
Orders placed during the holiday period will be shipped sequentially from the next business day.