■ Refunds due to customer's convenience
We do not accept refunds due to customer's convenience.
■ Exchange due to customer's convenience
We do not accept exchanges due to customer's convenience.
remarks
We may not be able to respond to exchanges due to the inability to arrange the same product. In that case, please note that it will be refunded.
■ Refunds due to defects in products, etc.
A refund will be issued if the following conditions are met.
Conditions
A refund will be issued if the following conditions are met.
Availability Period
If you contact us within 7 days after the product arrives
Refund amount
Full price of the product
Return postage
Store burden
remarks
If you would like a refund, please call us or use the message function of goooods.
■ Replacement due to defective products, etc.
If the following conditions are met, the product will be exchanged.
Conditions
If it is damaged during delivery, if there is a problem compared to a normal product, if the product or quantity is different from the contents of the order, or if the Company separately recognizes it (hereinafter collectively referred to as "non-conformity"). We will respond only to the following. Details will be provided when you contact us.
Availability Period
If you contact us within 7 days after the product arrives
Return postage
Store burden
Re-shipping
Store burden
remarks
We may not be able to respond to exchanges due to the inability to arrange the same product. In that case, please note that it will be refunded.