(1) When the product arrives, please check the contents first.
(2) In the unlikely event that there is a defect in the delivery content, please contact us immediately using the message function on goooods.
We will take the return procedure after consultation. We will not accept returns or exchanges for items that have been returned without prior notice.
However, we cannot accept returns in the following cases.
Please note that there are some hygiene management problems.
[If you cannot accept returns]
・ If it has been more than 7 days since the product arrived
・ If it is returned without contacting us in advance ¥ ・ It has been used once by the customer
・ Items that are damaged or soiled by the customer
・ The appearance of the product is significantly disturbed.
・ Damaged, soiled, or lost accessories such as product tags
・ Opened with baby products, cloth napkins, and underwear
・ If there is a smell of perfume, cigarettes, incense sticks, etc.
・ If cosmetics such as foundation are adhered to
・ Planned products such as threads, fabrics, sale items, lucky bags, etc.
[In the case of returns and exchanges due to product defects or damage]
We make every effort to ensure the quality of our products, but in the unlikely event that there is a problem with the product, such as damage, staining, or defects, or if you receive a product that is different from what you ordered, please contact us within 7 days after the product arrives.
We will either exchange or return. In the event of a return, we will refund the return shipping fee and handling fee.