[Important Points | Requests Regarding Sales Channels] To maintain the brand value of our products and unify sales policies with existing retailers, we strictly do not sell them on Amazon or Rakuten Ichiba. When you purchase or transact, you are deemed to have understood and agreed to the above terms. If unauthorized listing or sale is confirmed, we may suspend future transactions or exempt wholesale prices from applying. To protect the interests of all retailers, we kindly ask for your cooperation. *For products under our brand, please cooperate by selling them at the "selling prices" listed on each product page. --------------------- ■ We do not accept returns or exchanges due to customer preference. --------------------- ■ If the product is defective or different from your order arrives, we will generally only respond to those contacted within 3 days of product arrival. We will cover the shipping costs associated with these services. However, please note that we cannot accept returns, exchanges, or refunds in the following cases. ・If more than 3 days have passed since the product arrives ・If the product is soiled or damaged (except for defects) ・Ordered by mistake, didn't get the expected effect, didn't like the feel of use, didn't suit your skin, etc. ・If the product is returned without prior notice ・Items returned due to refusal to receive, long-term absence, or unknown address *For defective products, we will handle them even if they have been opened or used. When contacting us, please include photos showing your symptoms. --------------------- ■ In case of refunds, the product price will be refunded using the prescribed method. Even if you wish to exchange it, please accept a refund if you cannot do so. We will guide you through the detailed steps, so if you wish to return or request a refund, please let us know first. *Please note that if you ship without contacting our store, we cannot accommodate your request. --------------------- ■ From the perspective of resource conservation and environmental protection, delivery notes, receipts, and invoices are not issued or enclosed. We kindly ask that you download the content yourself from your Purchaser My Page.