Free shipping is available for purchases of 30,000 yen or more excluding tax. If the price is less than 30,000 yen excluding tax, a shipping fee of 660 including tax will be charged nationwide.
■ Shipping arrangements: Shipped within 2 business days after payment is confirmed. (Excluding Saturdays, Sundays, and holidays)
Depending on the timing, we may ship within 1 hour after the order is confirmed. We will let you know if there is a delay in the delivery of your order or if your order is cancelled.
■ Delivery method: Customers cannot specify the delivery method. We will send it in the best way depending on the product and delivery area. Post offices (Yu-Pack, Click Post), Yamato Transport, Sagawa Express, etc.
* For the sale of our products, we ask for your cooperation in selling [list price].
■ We do not accept returns or exchanges due to customer's convenience.
---------------------
■ If the product is defective or you receive a product that is different from the order, we will respond in principle only to those who contact us within 3 days after the product arrives. We will bear the shipping fee associated with the correspondence.
However, please note that we cannot accept any returns, exchanges, or refunds in the following cases.
* If 3 days have passed since the item arrived
* If the product is opened, used, defaced, or damaged.
* I ordered it by mistake, I didn't get the effect I expected, I didn't like the feeling of use, it didn't fit my skin, etc.
* If the product is sent back without prior notice
* Products returned due to refusal to receive, long-term absence, unknown address, etc.
---------------------
■ In the case of a refund, the full price of the product will be refunded by the prescribed method. Even if you wish to exchange it, please note that if we cannot accept the exchange, we will refund it.
We will guide you through the detailed procedure, so please let us know first if you would like to return or refund.
* Please note that we will not be able to respond if it is shipped without contacting our shop.
---------------------
■ In order to conserve resources and consider the global environment, we do not issue or enclose delivery notes, receipts, or invoices.
Please download it yourself from the purchaser's My Page.