Winnow株式会社

Winnow株式会社

T4011101076602

[Important Points | Requests Regarding Sales Channels] To maintain the brand value of our products and to unify sales policies with existing retailers, we strictly do not sell them on Amazon or Rakuten Ichiba. When you purchase or transact, you are deemed to have understood and agreed to the above terms. If unauthorized listings or sales are confirmed, we may suspend future transactions or exempt wholesale prices from applying. To ensure sound brand management and protect the interests of all retailers, we kindly ask for your understanding and cooperation. * Please cooperate by selling our branded products at the [suggested retail price]. --------------------- ■ We do not accept returns or exchanges due to customer preference. --------------------- ■ If the product is defective or different from your order arrives, we will generally only respond to those contacted within 3 days of product arrival. We will cover the shipping costs associated with these services. However, please note that in the following cases, we cannot accept returns, exchanges, or refunds under any circumstances. * If more than 3 days have passed since the product arrives * If the product is opened, used, soiled, or damaged * Ordered by mistake, did not get the expected effect, did not like the feel of use, or did not suit your skin, etc. * If you return the product without prior notice * Products returned due to refusal to receive, long-term absence, or unknown address --------------------- ■ In case of refunds, the full product price will be refunded using the prescribed method. Even if you wish to exchange it, if you cannot proceed, please accept a refund. We will guide you through the detailed procedures, so if you wish to request a return or refund, please let us know first. *Please note that if you ship without contacting our store, we may not be able to accommodate your request. --------------------- ■ To save resources and consider the global environment, we do not issue or include delivery notes, receipts, or invoices. Please download it yourself from your My Page.