[Cancellation, returns, and exchanges]
(1) Within 20 days from the date of arrival of the product, it is possible to return the product by submitting the enclosed delivery note.
(2) Notwithstanding the preceding paragraph, please note that we cannot accept cancellations, returns, or exchanges for the following products.
・ Products used
・ Products that have been delivered for more than 21 days
・Products that have been scratched or stained by the customer
・Products without a package (bag or case)
・ Other products that clearly state on the product introduction page that they cannot be returned
(3) We will bear the shipping fee for returns, etc.
(4) Refunds will be made according to the payment method within 3 working days after the returned goods arrive.