We will only accept incorrect delivery, damage at the time of arrival, or defective products.
Please contact us by message within one week after the product arrives, together with the delivery note No. and the shipping invoice No.
For damaged or defective products upon arrival, please provide product images as well.
After we confirm it, we will contact you with the processing method later.
* We cannot accept reports of erroneous delivery, damage, or defective products after one week after the product arrives.
We do not accept cancellations of pre-ordered items. Please note that there may be a slight delay in delivery time for pre-ordered products.
There may be slight changes in the specifications and size of the product.
We ask for your cooperation in selling all products at the price of the price. (However, this does not apply to off-season sales periods.) )
Mercari, auctions, discounts, and recycling are not allowed.
We will confirm transactions with customers who already have direct or indirect business with us, so please send us a message before ordering.