-Time to Shipment-
All LISOO jewelry is made by hand.
Therefore, if it is in stock, we usually ship within 1 ~ 3 days, but if it is not in stock, it may take about 7 ~ 20 days depending on the size and design.
We will make them carefully one by one, so we would appreciate your understanding.
-Cancellation, returns and exchanges-
In the unlikely event that an initial defect or a product mistake occurs, we will respond as soon as possible. Please let us know within one week of the arrival of the product.
We do not accept cancellations after ordering or returns due to customer's convenience.
-About resizing-
・ Not worn
・ Limited to different sizes of the same amount (if the amount of the product is different depending on the size, it cannot be exchanged)
If you contact us by e-mail within 2 days of the arrival of the product, it may be possible to change the size. Please contact us.
(Please note that we will not be able to respond after the period)