[In case of defects such as product difference or damage]
If the product is damaged or soiled, or if you receive a product that is different from what you ordered, we will prepare a substitute or return (refund).
We apologize for the inconvenience, but please contact us with details within 7 days after the item arrives.
We will get back to you as soon as possible to discuss the return or exchange process.
Please wait until we contact you to return the product.
We will bear the shipping fee for the return shipment, the shipping fee for the reshipment, and the transfer fee for the refund.
* In the case of transportation damage, please keep the cardboard and delivery bags at the time of delivery without throwing them away until the product is replaced.
* We cannot accept compensation for secondary damage caused by product defects. Thank you for your understanding.
* If we cannot prepare a substitute for the product, we will refund it.