If there is a "defective product or mistake in our product", we will accept it as follows. Please note that we do not accept returns for any other reason.
If your return falls under any of the following, please contact us using the message function on goooods. We will send you a new product as soon as possible at our expense for both shipping and handling charges.
< eligible for return>
In the case of "defective product / mistake of our product"
< How to return a product>
Please use the message function on goooods to request a return or exchange.
After receiving the return at our company, we will mail the replacement product to the designated place (excluding overseas) within one week.
<Other precautions>
Returns must be unopened, and please contact us using the message function on goooods within one week after the item arrives.
Please note that if you do not contact us in advance, we will not be able to accept returns.