[About online sales]
Online sales are not permitted.
[About returns]
Returns are not allowed.
[About secondary wholesale sales]
Secondary wholesale sales (vendor sales) are not allowed.
[About stock status]
We take all measures to display inventory information, but depending on the timing of your order, even if it is displayed as "in stock", it may actually be "out of stock". In that case, we will contact you.
[About product warranty]
We have a product warranty period of two years from the date of purchase (delivery date). If a defect occurs within the warranty period, please contact us via message within good about the following.
(1) Product name
(2) Order date (delivery date)
(3) Details of specific defects
If you contact us about the above, we will contact you about how to deal with the problem. If the problem is not resolved by the countermeasure (or there is no countermeasure), we will take care of the shipment of the good product (product or part) within the warranty period.
●When shipping a good product, we will take one of the following (1) and (2) for the product with the corresponding defect.
(1) Disposal by the customer (2) Return to the address designated by the manufacturer by cash on delivery
* The form of (1) and (2) is not a form for the customer to choose, but will be contacted by our company.
※ We cannot accept shipments of good products overseas.
●If a defect occurs within the warranty period, we will only ship the good product. We cannot accept returns or refunds.
The following cases are not covered by the warranty.
・If something other than water is used through the product and a defect or damage occurs.
・If the product is used near fire and abnormalities such as deformation occur.
・If there is a defect or damage due to natural disasters such as earthquakes and floods.
・If the product is used in an overseas location other than Japan and there is a defect or damage.
・When secondary processing such as modification or modification of the product occurs and a defect or damage occurs.
・If the product is used without following the contents of the instruction manual, resulting in a defect or damage.
・In the case of other defects or damages caused by the customer's misuse.
[About repair]
We cannot accept repairs.
[About wooden logo plates]
The "wooden logo plates" shown in some images are in the direction of being removed sequentially, and may not be included with the products to be delivered. *In the case of products that come with a wooden logo plate, if there is a defect or damage to the logo plate, we will not be able to ship a good product because there is no replacement stock.
[Others]
We cannot accept returns or shipments of good products due to customer convenience, such as "not compatible with the faucet", "water volume, water pressure, water shape, color, size is different from what was expected", "parts are lost", etc.
[Precautions for use and safety]
・This product is an outdoor watering product for ordinary households. Do not use for any other purpose.
Do not use near open flames.
・Do not store or store the product with water in it.
・After use, discard the water and empty the inside of the product.
・To prevent injury due to damage, do not ride on top of the main unit.
[Product care, storage, and maintenance]
・If the product gets dirty, wipe it with water with a soft cloth.
・When storing, avoid direct sunlight.
・If detergents or oils get on the product, the plastic part may be damaged.