Returns
We do not accept returns or refunds due to customer convenience. Please note.
If there is any defect such as product damage or quantity difference, please contact us within 7 days after receiving the product.
For safety and health reasons, opened items are not eligible for returns or refunds.
Terms of return
Items eligible for return must meet the following conditions:
・It must be in the same condition as when you received it
・It must be unused or unworn
・It must be in the original packaging
・There must be proof of purchase (receipt, etc.)
Return Procedure
If you would like to return an item, please contact us via chat.
If your return is approved, we will provide you with details of the shipping procedure.
We cannot accept products returned without prior notice.
About damage and defects Please check the contents immediately after receiving the product.
In the unlikely event that the product is damaged or defective, or if you receive the wrong item, please contact us promptly. We will check and respond appropriately.
Non-returnable items
Some items are not eligible for return.
If you have any questions about the affected product, please contact us.
About exchange
If you wish to exchange it, we recommend that you return the eligible product and purchase a new product separately.