[About sales] Ordered products cannot be sold online, and can only be sold at physical stores. [If the delivered product is defective, or if you receive a product that is different from the contents of your order] Please contact us within 7 days after the item arrives. We will return or exchange it at our expense. [Returns and exchanges due to customer's convenience] We cannot accept returns or exchanges of products that have been scratched or soiled by the customer, or other items due to customer's convenience. In addition, please note that we cannot accept cancellations after payment is completed.