Unless the product delivered □ is due to a defect in our shop, we basically cannot accept returns or refunds. When the product arrives, please be sure to check whether there is any damage to the product and whether there are any discrepancies with your order. Please note that items that have been delivered for more than 7 days cannot be returned or exchanged. We may not be able to respond even if the product is returned after the response period has passed. 《In case of inadequacy of our shop》 If it is within 7 days after arrival, if there is a defect (initial defect) in the product such as damage, we apologize for the inconvenience, but please contact us by e-mail within 1 week after the product arrives. We will contact you with exchange and return instructions as soon as possible. We will bear the shipping fee. If the exchanged item is out of stock, we are sorry to say that we will refund it. Thank you for your understanding. 《Cases in which we cannot accept returns》 The following items cannot be returned. - Cancellation due to customer's convenience after the order has been shipped - Opened and used products - The reason why the product is different from the image, why you don't like it, etc. - Products that have been scratched or damaged by the customer - Products that have been delivered to the customer for more than one week - Price reductions, promotional items, sale items, and limited edition products