Return & Exchange Policy In order for customers to shop with peace of mind, we handle returns and exchanges as follows. ■ Subject to return and exchange We will accept returns and exchanges only if the following conditions are met: • Unopened or unused products • If you contact us within 7 days of receiving the product • If the product is defective or damaged, or if you receive a product that is different from what you ordered. ■ If we cannot accept returns or exchanges We cannot accept returns or exchanges in the following cases: • More than 8 days have passed since the product arrived. • Products that have been opened and used once (especially be careful when dealing with food) • Products that have been stained, damaged, or transferred to odors by the customer • Items on sale or sold at special prices ■ Return and exchange procedure 1. Please contact us via the goods chat within 7 days after receiving the product. 2. We will inform you about the possibility and procedure of returns and exchanges. 3. After confirming the return of the product, we will process the refund or exchange. *In the case of a return or exchange due to customer convenience (wrong image, wrong order, etc.), the customer will be responsible for the return shipping fee and re-shipment shipping fee. *In the event of defective products or incorrect delivery, our store will cover the shipping costs.