・ About the shipping date
The number of shipping days may vary
・Refunds, returns, and exchanges
[Return deadline and conditions]
Please note that as a general rule, we cannot accept refunds, returns, or exchanges due to customer's convenience.
Refunds and returns due to initial defects can only be made within 10 days after the product arrives.
[Rules for refunds, returns, and exchanges]
Due to the nature of the product, we will confirm the status of refunds, returns, and exchanges when the customer contacts us in advance.
Depending on the contents, we may not be able to accept refunds, returns, or exchanges.
* Since natural wood is used and handmade by craftsmen, the grain and color of the wood are all different.
Please note that we will not be able to respond to requests for wood grain.