[About online sales] Online sales are not permitted. [About returns] Returns are not allowed. *We cannot accept returns due to customer convenience, such as "does not fit your home faucet", "the expected flow, water pressure, water shape, and color are different", "parts are missing", "order error", etc. [About secondary wholesale sales] Secondary wholesale sales (vendor sales) are not allowed. Please sell it retail. [About stock status] We take all measures to display inventory information, but depending on the timing of your order, even if it is displayed as "in stock", it may actually be "out of stock". In that case, we will contact you. [About product warranty] We have a product warranty period of two years from the date of purchase (delivery date). If a defect occurs within the warranty period, please contact us via message within good about the following. (1) Product name (2) Order date (delivery date) (3) Details of specific defects If you contact us about the above, we will contact you about how to deal with the problem (repair method). If the problem is not resolved by the countermeasure (or there is no countermeasure), we will take care of the shipment of the good product (product or part) within the warranty period. ●When shipping a good product, the product with the corresponding defect will take either the form of A or B below. A. Disposal by the customer B. Return to the address designated by the manufacturer by cash on delivery * The form of A or B will not be chosen by the customer, but will be contacted by our company. ※ We cannot accept shipments of good products overseas. ●If a defect or damage occurs within the warranty period, we will only ship good products in accordance with the above contents. We cannot accept any returns or refunds. ●The following cases are not covered by the warranty. ・If something other than water is passed through the product and there is a defect or damage. ・When the product is connected to a device with automatic water supply and drainage and is used, resulting in a malfunction or damage. ・If the product is used near a fire and abnormalities such as deformation occur. ・If the faucet is not closed after use, causing a malfunction or damage. ・If the water inside the product is not drained after use, resulting in a defect or damage. ・If damage or malfunction occurs due to disasters such as earthquakes and floods. ・If the product is used in a place outside of Japan and there is a defect or damage. ・If you ride on top of the product and there is a problem or damage. ・If you lose a part (product). ・When a defect or damage occurs due to secondary processing such as modification or modification of the product. ・If the product is used without following the contents of the instruction manual, resulting in a defect or damage. ・All other defects or damages caused by things other than our fault are not covered by the warranty. *Defects or damages caused by the customer knocking over the product or dropping it from a high place are not covered by the warranty. [About repair] We cannot accept repairs. [About wooden logo plates] The "wooden logo plate" shown in some images is intended to be removed sequentially and may not be included with the product to be delivered. *In the case of products that come with a wooden logo plate, if there is a defect or damage to the logo plate, we will not be able to ship a good product because there is no replacement stock. [Precautions for use and safety] ・This product is an outdoor watering product for ordinary households. Do not use for any other purpose. ・Do not use with well water. Do not use near open flames. ・Do not use water other than room temperature. ・Do not use for drinking and food processing applications. The hose is made of vinyl chloride resin, so the water through the hose may have an odor. If the water force is weak, pull out all the hoses and try. ・When carrying the product, please do not hold only the body cover. Be sure to carry the product with a grip. ・To prevent injury due to damage, do not ride on top of the main unit. ・Do not leave the water with the nozzle turned off. ・After use, be sure to close the faucet and drain the water inside the product thoroughly. (Freeze Damage Prevention and Product Protection) ・Do not leave the nozzle or hose tip spout submerged in water. ・Do not use the connector for equipment with automatic water supply, such as automatic washing machines and dishwashers. [Product care, storage, and maintenance] ・If the product gets dirty, wipe it with water with a soft cloth. ・When storing, avoid direct sunlight. ・If detergents or oils get on the product, the plastic part may be damaged. ・As mentioned in the safety precautions, please follow the following maintenance after use. "Be sure to turn off the water tap" "Be sure to drain the inside of the product (hose and nozzle)." *Leaving the faucet open and untreated will always cause water pressure to apply to the product, which can cause product deterioration such as hose deformation, tearing, and nozzle failure. After use, close the water tap tightly and drain the water accumulated inside the product (hose and nozzle). Drain the inside of the product regardless of the season. By taking a little effort after use, it will lead to an extension of the product life. [About the connecting hose] *About the Compact Garden Reel II When the product is delivered, the connecting hose is stored inside the main unit. For details, please refer to the "Introduction" in the instruction manual that comes with each product.