Due to the nature of food products, we cannot accept returns or exchanges in the following cases. Return due to customer's convenience (e.g., different taste or size from what you expected, etc.) Products that have been opened and used once If more than 8 days have passed since the product arrived If there is a defect in the product We have taken all possible measures to ensure that the product is safe, but in the unlikely event that the following occurs, please contact us within 7 days after the product arrives. Damage or defacement of the product If you receive a product that is different from the contents of your order After confirming the contents, we will promptly exchange or refund you. We apologize for the inconvenience, but it would be smooth if you could send us a photo by e-mail that shows the defective part.