Precautions and Disclaimers for Shipping and Shipping
When using our delivery service, please check the following details.
1. Shipping
Once your order is confirmed, it will usually be shipped within 2 or 3 business days.
We accept your request for a delivery date and time, but due to traffic conditions, weather, and the convenience of the delivery company, we may not be able to deliver as you wish.
If the product is returned due to a long absence, incorrect address, etc., the customer will be responsible for the shipping fee for reshipping.
2. About shipping costs
Shipping costs vary depending on the region and product size. For details, please check the "About Shipping Costs" page.
3. Notes on receipt
If the shipping company's storage deadline has passed, the product will be returned to our store. If you wish to reship, you may be responsible for round-trip shipping and handling fees.
We are not responsible for quality deterioration (food, perishable goods, etc.) due to delays in receiving products.
4. Damage or misdelivery of products
Please check the contents as soon as the product arrives.
If there is any damage, defacement, or misdelivery, please contact us within 7 days of arrival. If the deadline has passed, we may not be able to respond.
Damage caused by accidents during delivery will be handled within the scope of the carrier's coverage.
5. Disclaimer
In the following cases, we will not be responsible for damages or other liabilities.
Delivery delays due to force majeure, such as weather, disasters, traffic conditions, social conditions, etc.
If the delivery is not completed due to the customer's absence, incomplete address, refusal to accept, etc.