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Shipping Policy
Delivery company: We will deliver by either Yamato Transport or Sagawa Express.
If the total order amount is less than 30,000 yen (excluding tax), you will be charged a separate shipping fee.
* If the total order amount is 30,000 yen (excluding tax) or more, and the total amount at the time of shipment is less than 30,000 yen (excluding tax) due to our circumstances (shortage, etc.), we will bear the shipping fee.
We do not accept the designation of a delivery company. Thank you for your understanding.
Disclaimer and Precautions
As a general rule, we cannot respond to product returns or exchanges.
As an exception, only within 8 days after the product arrives, if the product purchased on this site is damaged or soiled, or if the product is different from the number of products ordered. In addition, only unused and unopened products can be returned or exchanged.
We do not accept returns or exchanges for damaged or soiled products that are the responsibility of the customer. In addition, please note that if you return the product after the return / exchange period, we may return the product to the destination or destroy it at your expense.