株式会社ジャパン・オーガニック・イールド

株式会社ジャパン・オーガニック・イールド

T9011201021536

Shipping within 2~3 business days

Thank you for purchasing our products. Below you will find information about our shipping policy. 1. Shipping area ・Our delivery is only within Japan. Please note that we do not ship overseas. 2. Shipping Charges ・ In addition to the product price, a delivery fee will be charged. Shipping rates are calculated based on the destination region and the total weight of the order. We will inform you of the specific shipping fee at the time of shipment after the order is confirmed. 3. Shipping method and period We use reliable shipping carriers, and it usually takes 2~3 business days from order to shipment. The delivery period may vary depending on the destination region and traffic conditions. 4. Precautions for delivery ・Please be careful not to enter the delivery address incorrectly. You will be responsible for any shipping delays or additional costs in the event of redelivery due to incorrect address entry. Additional costs may also be incurred in the event of redelivery due to long-term absence or refusal to receive. 5. Receipt of goods ・ When receiving the product, please check for damage or defects. In the unlikely event that there is a defect in the product, please contact us within 7 days of receipt. 6. CONTACT INFORMATION ・If you have any inquiries or questions about delivery, please use the message function in goooods. Please note that direct communication between the Company and the customer is prohibited. Thank you for your understanding and cooperation in our shipping policy.

Thank you for purchasing our products. We strive to provide high-quality products that satisfy our customers. Below you will find information about our return policy. 1. Non-returnable principle ・ We cannot accept any returns for all products provided by our company. This is a measure from the point of view of quality control and hygiene of goods. 2. Exceptions ・ If there is an obvious defect or defect in the delivered product, or if you receive a product that is different from the contents of your order, we will accept an exchange or refund. In this case, please contact us within 7 days after the item arrives. 3. Return Procedure ・If you fall under any exceptions, you may be asked to provide the following information in order to facilitate the return process. 　・Order number 　・Name and contact information 　- Detailed explanation of defects and defects 　If possible, a photo of the defective product 4. Refunds and Exchanges If we approve the return, we will expedite the refund or exchange process. In the case of a refund, regardless of the original payment method, the refund will be made to the designated account. In the case of an exchange, the shipment of the replacement will take place after confirmation of receipt of the returned item. 5. CONTACT INFORMATION ・For inquiries and applications regarding returns, please use the message function in goooods. Please note that direct communication between the Company and the customer is prohibited. Thank you for your understanding and cooperation in our return policy.