If the purchase amount is 30,000 yen (excluding tax) or more< free shipping will be >.
If the purchase amount is less than 30,000 yen (excluding tax), the shipping fee will be borne by the customer.
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Shipping fee uniform (varies by region) 880 yen
Hokkaido 1,500 yen / Okinawa / Remote islands 1,800 yen
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● Basically, it will be delivered by Sagawa Express, but it will be delivered by Yamato Transport depending on the delivery area such as remote islands.
● Please note that you cannot select the delivery company.
● We do not ship overseas.
● In the unlikely event that there is a problem with your order, such as out of stock, we will contact you separately by e-mail or phone.
< About returns and exchanges>
Returns and exchanges due to customer's convenience are strictly prohibited.
Returns and exchanges for defective products will only be accepted for unopened products within <7 days> after the product arrives.
Please contact us by message within 7 days. We will reply to you within 2~3 business days.
Even if the following conditions are met, we will not accept returns or exchanges.
● Opened or used products.
● If you contact us more than 8 days after the product arrives.
● In the event of damage to the product by the customer.
● When the outer box or accessories of the product are damaged, stained, or missing.