Seller Name
Invoice Number
Earliest shipping date
Shipping within 2~3 business days
Shipping Policy
Free shipping is available for purchases of 20,000 yen or more excluding tax.
(However, Hokkaido is more than 25,000 yen, Okinawa and remote islands are 35,000 yen or more)
◆ Shipping fee (excluding tax)
Purchase price 10,000 yen or more excluding tax ⇒ Shipping fee 1,000 yen
Purchase price Less than 10,000 yen excluding tax ⇒ Shipping fee 2,000 yen
* However, Hokkaido will charge an additional 500 yen, and Okinawa and remote islands will charge an additional 1,000 yen in addition to the above amount.
◆ Remarks
You cannot specify the shipping method or shipping company.
Disclaimer and Precautions
◆ Please refrain from selling products of our brand "KIVISDOU" at EC malls (Rakuten, Yahoo!, Amazon, SHOPLIST, etc.). (Sales on your own EC site are possible)
◆ About returns and exchanges of defective products
If there is a part of the product that you think is defective, please send us a photo of the defective part. We will check it, and if it is defective, we will process the return.
In principle, there is no need to return defective products. We apologize for the inconvenience, but please dispose of it at the store. (However, depending on the product and the contents of the defect, you may be asked to return it by cash on delivery.)
In the event of a defective product, for the convenience of the system, please do not exchange it, but "return processing + new order".