● Normally, we will ship within [7 business days].
● Listing and sales on major shopping sites (Rakuten Ichiba, Amazon, Yahoo Shopping, Qoo10, Mercari, etc.) are not allowed.
● About returns and cancellations
We do not accept cancellations, returns, or exchanges due to customer's convenience.
Thank you for your understanding.
In the unlikely event that the product you received is different from the contents of your order or is defective, we will replace the product.
We apologize for any inconvenience this may cause, but please let us know via the message function on goooods.
・ Deadline for returning defective products: Please contact us within 7 days of the arrival of the product.
・ Return shipping fee: In the case of defective products, we will bear the cost.
* In the case of return due to customer's convenience (including refusal to receive and long-term absence), cancellation after shipping, or change of delivery address after shipping,
The customer will be responsible for the "actual cost of shipping and handling charges" associated with shipping, returning, and resending.
● About business days
On Saturdays, Sundays, holidays, Golden Week, Obon period, and year-end and New Year holidays, we are closed for all operations such as order fulfillment, shipping work, and message replying.
For orders and inquiries received during the long holiday period, it may take longer than usual to respond.
Thank you for your understanding.