有限会社エマート

有限会社エマート

T8140002043232

[Regarding Product Returns/Exchanges] Return Eligibility Returns are only accepted if you contact us within 7 days of receiving the product. Please check the return policy below before contacting us. Also, returns due to customer reasons such as product design, size errors, or image differences are accepted. Please note that we do not accept any requests in advance. Return Conditions We accept returns only in the following cases: *In case of initial defects *If the delivered product is different However, please understand that returns cannot be accepted in the following cases. *Products used even once *In cases where resale is deemed impossible according to our company regulations *Product tags (price tags) detached or lost *Products that have been received for more than 7 days *Products with wrinkles, scratches, damage, or odors caused by customer usage (including washing) *If you return the product by attaching a slip directly to the packaging bag or box, *Products lacking packaging bags, boxes, or accessories (such as spare buttons) *Products ordered outside our company *If you lose delivery notes, etc. *SALE items Regarding exchanges In principle, we will send the replacement item after the returned item arrives and confirms it with us. We appreciate your understanding. Regarding shipping fees for returns We will bear the shipping costs required for returning and resending the product.