◆ About the year-end and New Year holidays
The shipping schedule for the year-end and New Year holidays is as follows.
Last shipping date of the year: Friday, December 27, 2024
New Year's shipping start date: Monday, January 6, 2025
In addition, there is a large amount of logistics and it may take longer than usual to deliver.
◆ Shipping fee to be borne (excluding tax)
Hokkaido, Kitakyushu, Minamikyushu: 560 yen
(Hokkaido, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima)
Northeast and China: 530 yen
(Aomori, Iwate, Akita, Tottori, Shimane, Okayama, Hiroshima, Yamaguchi)
South Tohoku: 510 yen
(Miyagi, Yamagata, Fukushima)
Kanto: 495 yen
(Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi)
Shinetsu, Tokai, Hokuriku, Kansai: 500 yen
(Niigata, Nagano, Gifu, Shizuoka, Aichi, Mie, Toyama, Ishikawa, Fukui, Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama)
* If the total order amount is 30,000 yen (excluding tax) or more, or if the total amount at the time of shipment is less than 30,000 yen (excluding tax) due to our circumstances (shortage of stock, etc.), we will bear the shipping fee.
▼ Delivery company: Sagawa Express
* We cannot accept the designation of the delivery company. Thank you for your understanding.
▼ About shipping products with significantly different delivery dates
If the delivery date differs due to pre-order products or backorders, we will ship them [as soon as the products are ready]. We will charge you a shipping fee for each shipment. Please contact us in advance if you have any requests.
It cannot be sold on EC malls (Amazon, Rakuten, Yahoo, Qoo10) flea market apps.
< About returns>
● Returns for customer's convenience
We do not accept cancellations, returns, or exchanges due to customer's convenience.
Please note that we cannot accept returns for the following items.
・ Return due to customer's convenience (different from the image, wrong order, etc.)
・ If you use it even once
・ If more than 7 days have passed since the product arrived
・ In the case of products subject to SALE
・ If you open the package
・ Products purchased on other sites
・ Other cases similar to the above
● Damage to the main product / product difference
At the time of shipping, we carefully check for dirt, damage, etc. before shipping, but in the unlikely event that it is damaged during shipping,
If you receive a defective product or a product that is different from your order, we will bear the shipping fee for exchanging the product.
For returns due to negligence, please contact us within 7 days after the item arrives.
(1) Please contact us by message within 7 days.
(2) We will contact you by replying message.
Please ship after contacting us as soon as possible.
(3) We will send you a replacement.
● Precautions if the package does not reach the delivery address due to customer's convenience
Please note that if the package does not reach the delivery address due to customer's convenience, such as a mistake in entering the delivery address, refusal to receive, or exceeding the storage period, you may be responsible for only the shipping fee.
Regarding the shipping fee, it will be the shipping fee described in "About shipping fee".