株式会社awaas

List of Brands

Seller information

Seller Name

株式会社awaas

Invoice Number

T9010001246054

Payment method

Accepted Payment Methods
Invoice payment

Shipping and shipping costs

When ordering regular products
Earliest shipping date

Shipping within 2~3 business days

Shipping fees
The shipping fee is determined by the delivery zone.
If you have any questions about shipping costs, please contact the seller directly using the chat function.
Check detail
Supplement on shipping and shipping costs

・Free shipping on orders over 30,000 yen (excluding tax). ・For orders under 30,000 yen (excluding tax), a shipping fee of 800 yen (tax included) will be charged per location. *Shipping fee for Hokkaido and Okinawa is 1,000 yen (tax included).

When ordering only sample products
Earliest shipping date

Shipping within 2~3 business days

Shipping fees
The shipping fee is determined by the delivery zone.
If you have any questions about shipping costs, please contact the seller directly using the chat function.
Check detail

Disclaimer and Precautions

<About returns> ● Returns due to customer convenience  We cannot accept cancellations, returns, or exchanges due to customer convenience.  Please note that we cannot accept returns for items falling under the following categories. ・Returns due to customer reasons (such as items not matching the image or ordering by mistake) ・If you have used it even once ・If more than 7 days have passed since the product arrives ・For SALE eligible items ・If you open it ・Other similar cases ● Damage to the main product or incorrect product  When shipping, we carefully check for dirt or damage, but in the unlikely event that you receive damage, defective items, or a different product during shipping, we will cover the shipping costs for exchanges.  For returns due to our negligence, please contact us within 7 days of receiving the product. (1) Please contact us via message within 7 days. (2) We will contact you via a reply message, so please handle the return of defective items. *Please ship by cash on delivery * Please write "goooods return" on the shipping label. * Please clearly indicate the defective parts on the delivery note and include them together. (3) We will send you a replacement item. ● Important notes if your package does not arrive at the delivery address due to customer circumstances If your package does not arrive at the delivery address due to reasons such as entering the wrong delivery address, refusal to accept the package, or exceeding the storage period, you may only be responsible for the shipping costs. Thank you for your understanding. Please check the shipping fee schedule of the seller for shipping fees.
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FAQs

Frequently Asked Questions

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