株式会社awaas

株式会社awaas

T9010001246054

<About returns> ● Returns due to customer convenience 　We cannot accept cancellations, returns, or exchanges due to customer convenience. 　Please note that we cannot accept returns for items falling under the following categories. ・Returns due to customer reasons (such as items not matching the image or ordering by mistake) ・If you have used it even once ・If more than 7 days have passed since the product arrives ・For SALE eligible items ・If you open it ・Other similar cases ● Damage to the main product or incorrect product 　When shipping, we carefully check for dirt or damage, but in the unlikely event that you receive damage, defective items, or a different product during shipping, we will cover the shipping costs for exchanges. 　For returns due to our negligence, please contact us within 7 days of receiving the product. (1) Please contact us via message within 7 days. (2) We will contact you via a reply message, so please handle the return of defective items. *Please ship by cash on delivery * Please write "goooods return" on the shipping label. * Please clearly indicate the defective parts on the delivery note and include them together. (3) We will send you a replacement item. ● Important notes if your package does not arrive at the delivery address due to customer circumstances If your package does not arrive at the delivery address due to reasons such as entering the wrong delivery address, refusal to accept the package, or exceeding the storage period, you may only be responsible for the shipping costs. Thank you for your understanding. Please check the shipping fee schedule of the seller for shipping fees.