株式会社 LafeliZ

株式会社 LafeliZ

T6120101061345

Cancellation, Returns, and Exchanges (1) You can cancel your order within 24 hours from the date and time of your order. If you wish to cancel your order, please contact the goods message function. (2) We will accept cancellations after the product is delivered, etc., only if the shipped product is defective or different from the ordered product. (Only if you contact us within 7 days of the arrival of the product.) Basically, we do not accept cancellations or returns due to customer's convenience, so please choose carefully when ordering. (3) Notwithstanding the preceding paragraph, we cannot accept cancellations, returns, or exchanges for the following products. ・ Products that have been opened and used ・ Products that have passed more than 7 days after the product arrives ・Products that have been scratched or stained by the customer ・Products without a package (bag or case) ・Products processed for customers, such as ordered products and products with names ・ Other products that are clearly stated on the product introduction page that cannot be returned (for details, please contact the goods message function) (4) If there is an obvious defect in the product or if the product is incorrect, we will bear the shipping fee for returns, etc. If you do not like the product, or if you return or exchange it due to your convenience, the shipping fee will be borne by the customer.