[Request to confirm the contents]
Please open the box immediately after receiving the product to check the contents.
If the contents are different from the order (quantity, product), please contact us within one week from the date of arrival.
Also, please take a few photos that show the box and all the contents.
[Requests in case of damage to contents]
When receiving a package from the delivery company, if you notice any abnormalities such as major damage to the box, water damage, or abnormal noises such as broken glass, please open the box and check the contents in the presence of the delivery person.
If you notice something unusual while the delivery person is not present, please do not throw away the box or delivery slip, but contact the delivery company and have the delivery person confirm the damage.
If you search for the slip number on Google, it is easy to find the sales office in charge.
It is very important to check with the delivery company for damage during transportation.
Thank you for your cooperation.