Please check the contents promptly upon receiving the product.
If you have any issues, please contact us via the goooods chat function.
[About Returns & Exchanges]
Returns or exchanges due to reasons attributable to our store (such as product damage, differences in contents or quantities) will be covered by our store.
Please note that returns or exchanges due to customer preference cannot be accepted.
If there is damage to the exterior of the product upon receipt, there may be an accident during delivery, so please report it to the delivery company on the spot.
[Returns and Exchange Periods]
Please contact us within one week of product arrival.
[Returns After Opening and Use]
We will only respond to defective products if the product itself is defective.
Also, even if the item is due to our store, returns may not be accepted after opening or use.