• Product quality
We take all possible measures to ensure the quality of the product, but in the unlikely event that the delivered product is defective, wrong, damaged, or defaced during delivery, we will accept an exchange or return. Please contact us within 7 days after receiving the product.
• Returns and exchanges at your convenience
We cannot accept order cancellations, changes in contents, returns, or exchanges due to customer convenience after shipping. Please note.
• Brand maintenance requests
In order to maintain our brand value, please refrain from listing on e-commerce malls such as Rakuten Ichiba and Amazon. We appreciate your understanding and cooperation.
• About business days
• Secondary use
It is strictly prohibited to use our products for secondary purposes such as reproduction or processing.
Saturdays, Sundays, and holidays are closed.
Orders and inquiries during the holidays will be handled sequentially from business days.
*The above information is subject to change without notice. Please check the latest trading terms when placing your order.