[About the shipping date]
■Saturdays, Sundays, and holidays are closed. We do not support shipping operations.
Please be careful on the delivery date.
【About sales methods】
The sales of our products are based on the following range.
◎Over-the-counter sales
◎Directly managed e-commerce shopping site (*confirmation required)
*At the start of the transaction, we will confirm the sales method and sales channel.
*Please refrain from listing or selling on e-commerce malls such as Rakuten, Yahoo!, Amazon, Qoo10, etc.
*Purchases for resale purposes are strictly prohibited.
[About sales management]
In order to properly maintain the quality of our products and grasp the sales status,
Currently, we are basically dealing with businesses that operate mainly through in-store sales or a single directly managed e-commerce site.
If multiple online channels (e.g., SNS shops, video platform shops, multiple e-commerce sites, etc.) are used together,
It may be difficult to check the sales status, so we may postpone the transaction.
Thank you for your understanding.
[About returns]
If the product is damaged or defective, we will return or exchange it only if we contact you within 5 business days of delivery.
■Please be sure to contact us before returning the product.
■Opened products are non-returnable.
■If you make a mistake in your order or do not like the product, we do not accept cancellations, returns, or exchanges due to your convenience. Please be very careful when ordering.
If you have any questions, please feel free to contact us.