If there is a defective product or a mistake in our products, we will accept your request as follows. Please note that returns for reasons other than this cannot be accepted. For returns falling under the following categories, please contact us using the messaging function on goooods. We will promptly send you a new item at our expense, covering both shipping and handling fees. <Eligible for Return> In the case of "defective product or mistake in our products" < Return Methods> Please request a return or exchange via the message function on goooods. After we accept your return, we will mail a replacement product to the designated location (excluding overseas locations) within one week. <Other important notes> Returns are only accepted for unopened items, and please contact us via the messaging function on goooods within one week of receiving the product. Please note that returns cannot be accepted if you do not contact us in advance.