* About returns Since it is a food product, we cannot accept returns other than damaged or defective products during transportation. We would appreciate it if you could inspect the product as soon as possible after the product arrives. * Regarding the sales channel of the product after the transaction We do not accept sales outside of our official online site. (Amazon, Rakuten Ichiba, Yahoo! Shopping, Mercari, etc.) * About the number of shipping days The number of shipping days may vary depending on the stock status. Basically, it will be shipped "within one week of ordering". If you are in a hurry, please contact us each time. * Regarding the packing of the case The shipping box at the time of shipment is basically shipped in "plain cardboard". Depending on the quantity of your order depending on the product, we will select the most suitable plain cardboard and ship it. Please note that we do not specify the packing form or prepare special cardboard. * Regarding the delivery company / date and time specification at the time of shipment We do not accept the designation of a delivery company. Basically, we use companies such as "Seino Transport", "Yamato Transport", and "Japan Post" to arrange products efficiently. In the case of "lot sales", you can specify the date and time and time. However, when ordering by "selling separately", we may ship by "Japan Post Mail Service", so Please note that we may not be able to specify the date and time. * Similarly, the date and time cannot be specified for sample products. If you have any other concerns, please contact us before ordering. We apologize for any inconvenience this may cause and thank you for your understanding and cooperation.