About returns and defective products Return deadlines, conditions, etc. (About cancellation before shipping) It can be canceled before shipping. However, depending on the timing of your contact, we may not be able to accept cancellations. In addition, we cannot accept cancellations after shipping. (About returns) We do not accept exchanges or refunds due to customer's convenience. Only in the case of defective products, we will bear the shipping and handling costs of returns. (About return shipping fee) Please forgive us if it is convenient for you. However, we will be responsible for the replacement of defective products and the delivery and replacement of incorrect products. (About defective products) In the unlikely event that there is a defective product, we will check the stock status of our shop and replace it with a new one. Please contact us by email or phone within 7 days after the item arrives. Please note that after that, we will not be able to accept your request for an exchange.